what you should be reading:
Saturday
Apr232011

This made me angry: Katherine Ferguson School Closure

This makes me angry and when I saw it, and it made me cry. (watch please)

I went to a women's college and it was a transformative experience for me.

This is a high school that is one of a kind: providing a future for under privileged, young, teen-mothers and it boasts a 90% college acceptance rate for its graduates. And they're closing it. And when the girls protested, they were arrested like criminals.

 

 

Friday
Apr222011

Review: "Him, Her, & Them"

Definitely gets coolness points for unconventionally shaped screen and being based entirely "in" Facebook. But lack of narrative and interface problems almost defeats the purpose of 'interacting' with it.

 

Basing a film "in" Facebook (as a platform) has a lot of potential and in this perspective "Him, Her, and Them" was a massive let-down. Sorry.

Before I get to what I didn't like, I want to talk about the things I think it does well.

"Him, Her, and Them" used a segmented square-shaped screen and a combination of still images, moving portraiture, and regular 'film' sequences to tell the story.

Click to read more ...

Thursday
Apr142011

Final Obituary for the 'User'

The User is dead. And "the people formerly known as the audience", no disrespect to Professor Rosen, is rather a mouthful.

Matt Adams from Blast Theory has a solution for 'User' and indeed the phrase we all hate 'User Generated Content' : 'Publicly Created Contributions'.

You'll have to excuse the audio as it wasn't made for this purpose; it was recorded at iDocs2011 with my iPhone so I could take notes from it.

The User is dead. Long live the Public. from Ann Danylkiw on Vimeo.

Taken from audio unintended for purpose from iDocs2011, Matt Adams of Blast Theory has a solution for that phrase we all hate 'user generated content' ...

 

Adams' point is this: language has a very subtle but important role to play in how we deal with each other everyday. In a participatory culture, calling those who enjoy actively participating in co-creation 'users' and 'the audience' may constrain the potential of the co-creative process.

Updating my previous blog post on the need to come up with something better for audience and user,

Public (thefreedictionary.com):

1. Of, concerning, or affecting the community or the people: the public good.
...
4. Participated in or attended by the people or community
...
7. Open to the knowledge or judgment of all
Public works if we accept that we as people belong to several communities and that communities can be fluid.
Like it? Hate it? Do you feel like any part of the definition of public doesn't fly with this use?
Let's hear it!
Tuesday
Apr122011

Missing the Bear: BI: Why you should stop using Twitter.com

Business Intelligence ran this article today: Why you should bail on Twitter.com and use an alternate service. The article 'helpfully' offers you six platforms using the Twitter API that in the authors opinion are better than the dotcom interface.

To clarify, the article isn't saying 'stop using Twitter', it's saying the Twitter.com interfaces is poorly designed and has poor functionality, therefore you should be using a platform to better curate the information that the data created by Twitter offers you.

I would like to assert that Twitter shouldn't try to mimic the numbers of apps that perform different information organisation related functions (channeling, curating, sorting, community forming) and therefore the author of that article is "missing the bear" on the purpose of Twitter.

In more academic lanuage if you like: Twitter's API is the (opportunity) space that makes place making possible, where place is specific to each community or individual self-selecting groupings.

Click to read more ...

Sunday
Feb272011

Curation Isn't Good Enough; Audience Means Spectators

What's my function, professionally, existentially speaking: As a journalist? As a interactive documentary filmmaker? And who am I speaking with (n.b. didn't use 'talking to')?

What does a journalist do? Now, as before in history journalists aggregate information. It's just that the medium we use has been added to lately with social media. But journalists have always aggregated information. 

As social media blasted straight through journalism revenue models, the first belief was that 'content is king.' But that's been upended as well: 'curation is king.' 

The dictionary definitions: 

curator: One who manages or oversees, as the administrative director of a museum collection or a library.

curate:  a member of the clergy employed to assist rector or vicar.

What does curation mean? Affectively, oversight and control. Beckett's point is a good one too: museums are for things past. News is dynamic in that 'old' stories don't cease whence reported, they are dynamic, they have continued relevance. In one sense with the internets as kind of more complete than ever before archive of the way we live now, yes, journalism is curating snapshots. But this is simply a digression and not the primary point nor function.

Really journalists? We're overseers? I don't like the uni-directional and gatekeeper-esq overtones that has.  

Via @kevinmarks excellent blog post on content curation in mobile platforms and devices, Sarah Rotman Epps at Forrester Research wrote on curated computing, it's "A mode of computing where choice is constrained to deliver less complex, more relevant experiences."


I had the privilege earlier in the week to help edit Gerald Holubowicz's #idoc (interactive documentary) manifesto, in which he calls on webdoc makers to move on to focusing on interaction. We know that journalism today is about conversation.

Spot.us was possibly the first journalistic related interactive experience where Rosen's "the people formerly known as the audience" helped with the story: people could vote with their money on which stories needed to be told and even suggest stories that needed some serious investigative journalism.

And there was (pardon me, but I'm going to go cliche on you) the Iranian uprising of late where a HuffPo blogger used "the people formerly known as the audience" to assist him to aggregate, sift, and show (tell) the story of what was going on on the ground. 

The media scholar Lambert (2006) speculates about a practice he sees as developing from increased use of conversational media (social media used for storytelling: youtube, myspace, facebook, twitter): 'storycatching.'

From Couldry (in Knut 2008):

"The aim is, in part, political: 'to engage us in listening to each other's stories with respect and then perhaps we can sort out new solutions... by reframing our diverse connections to the big sotry (2006, xx-xxi); 'as we envision it, storycatching will become central to planning and decision making, the foundation upon which the best choices can be made' (2006, xxi)." (55)

'Storycatching' will catch stories from 'storycircles' 

Again, from Couldry (in Knut, 2008):

"Storycircles seen from a sociological point of view are... for mutual exchange of stories that tests out the degree to which we find each other's lives incommensurable with our own..." (55)

It's becoming clear to me that as a journalist and as a budding idoc filmmaker my job isn't just to aggregate and post information: it's to also provoke and nurture conversation.

You see, past definitions are too simplistic:

mediator: (implied) one who brings about agreement between parties at variance

Where perhaps we can take 'parties at variance' to mean the cognitive dissonance (if you like with in a society's story), yes, this is a component of what a journalist should be.

documentary:Presenting facts objectively without editorializing or inserting fictional matter, as in a book or film

To the extent that documentarians are journalists, I've said this before, I don't believe journalism can be unbiased, ever, at all.

filmmaker: one who produces and directs movies

And who are we to have a conversation with? 

user: one that uses; a person who makes use of a thing

audience: 1. The spectators or listeners assembled at a performance, for example, or attracted by a radio or television program 2. a body of adherents, a following

Jay Rosen's "people formerly known as the audience" is a mouthful. Some people defend using audience because game producers and documentarians at a fundamental level make a space, outline a story but from the definition of audience, it goes against what we are seeing in media: engagement, active participation and what's more demand to do so. But audience doesn't work and it's right there in the definition: spectators, followers, adherents; passivity, shove it down your throat and swallow. Think Shirky, think Doc Searls, think Jenkins.

Some have suggested "interactor" and "the engaged" to refer to the former "audience". But those feel distinctly like post-involvement terms, descriptors of individuals who come upon something instead of coproducing it to begin with

In linear media, provoking conversation was creating a finished thought that made people go away and talk to their friends about it. But now with digitised social information flows it's possible to provoke conversation immediately.

As a journalist, I have trouble pitching and working with editors, especially ones that are looking for churnalism: a lot of editors want to know what a piece is about before I've researched it and done interviews. Trouble is, I don't write like that. I've unfortunately lost a few commissions because of it.  

I prefer to pitch with a question I'd like answered because no matter what I might think a story is about, it never is. The angle I try in the first place always changes. I like to let interviewees and lately tweeple show me what the real story is.  

I've become a big fan of Tummelvision.tv podcast of late.  Tummeling is a genius of a concept from yiddish which means: 

From Freedictionary.com:

1. One, such as a social director or entertainer, who encourages guest or audience participation.

2. One who incites others to action.

From the tummelvision.tv site:

getting the right mix of people, skills and tools together to succeed in a participatory & networked world.

Whilst listening to the Steve Rosenberg Tummelvision episode I had an epiphany: the role of journalists has changed because of social media (no, shit, really?! Bah, hang on) and I say changed, like evolved. Where we can now ask "the people formerly known as the audience" to elucidate the story for us, to help locate the angle, or better-- all the angles-- for a more complete story; this is the modern definition of what a journalist (maybe even interactive documentarian) is: curator-tummler.

In Rotman-Epps curated computing (I understand that Marks is weary of the gatekeeping this threatens when it comes to OS and readers, but...) journalists define a conversation they'd like to provoke, curate and aggregate relevant information and responses as the conversation evolves, assist with placing it in context, all the while in the tummler sense nurturing it, flushing out the real story.

 

Tuesday
Feb222011

Is the Third Space Work Trend on Its Way Out?

I heard from a colleague yesterday that Google has said it doesn't allow its engineers to 'work from home'. Cisco is now "discouraging" 'working from home' as well. My colleague said 'working from home' did mean third space working.

What's going on here? 

One of Cisco's cornerstone products is "Telepresence". They're involved in SmartCities project, have integrated third space AR app WorkSnug into the project. Cisco, a company that less than two years ago touted how they saved $277 million in productivity by allowing employees to work from home 20-100% of the time!

Google through its acquisitions surely knows the value of third space working: third spaces are dens for startups, the types of startups Google is buying up to compete with Facebook.

When I heard this I couldn't figure it out:

Click to read more ...

Saturday
Feb192011

Wisconsin's Unions: Victim of Consumer First Culture?

There is no doubt of the political motivations behind the anti-union actions taken in Wisconsin: as explained by Rachel Maddow on her show Friday night, this is "union-busting" behaviour designed to take the biggest funding legs out from under the Democratic party.

What Maddow failed to consider is why we are so anti-union, anti-collective bargaining in the first place. Indeed, this is part of a larger more dangerous trend in anti-employee empowerment. This is a trend that I believe is an unfortunate side-effect to the 'customer is always right', 'putting the customer first' mottos found in business. I would also like to assert that's it's indirectly related to our system of national accounts. How does a government make its GDP grow? Until the great recession began it was unquestionably by promoting the 'C' part of the GDP equation: consumer spending. It's not that I don't think a service orientated customer service is a bad thing, I rather value American style customer service, but I want to poke at the connection and the idea that customers/consumers first has come at the expense of the way we view workers, employees.

Employees have been second to customers: work longer hours, and suck-it-up when dealing with customers, sell-sell-sell.  Poor customer service has nothing to do with poor management practices. 

Actually, that's not the case. Vineet Nayar has a new strategy that both treats employees like human beings by putting them first, and customers second. Result? Customer service, improves.

Click to read more ...

Friday
Feb112011

Business Still Not Getting Social Media, Multiplicatively

Social Media Week 2011, London

Business still isn't getting social media, internally or externally. 

Externally: using social media to interact with customers, there's still too much talk that's uni-directional. Even when using social media for transmedia narrative I still feel like there's very little co-production and co-design going on.

We're still talking about using twitter and facebook for sales and promotions, for fixes and customer response. Whilst yes, there is back and forth in the latter there seemed to be very little talk at social media week about using it in a holistic process.

Click to read more ...

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